Privacy Policy

We Respect Your Privacy

It is Astra Support Services’ policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.AstraSupportServices.com.au (hereinafter, “us”, “we”, or “https://www.australiancricketstore.com.au”). We respect your privacy and are committed to protecting the personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you will have to agree to additional terms and conditions. Astra Support Services respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles and this policy sets out how we collect and treat your personal information. “Personal Information” is the information we hold which is identifiable as being about you.

Website Visitors

Like most website operators, the Astra Support Services collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Astra Support Services’ purpose in collecting non-personally identifying information is to better understand how Astra Support Services’ visitors use its website.

Astra Support Services also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on https://www.australiancricketstore.com.au blog posts. Astra Support Services’ only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Astra Support Services websites choose to interact with Astra Support Services in ways that require Astra Support Services to gather personally identifying information. The amount and type of information that the Astra Support Services gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at astrasupportservices.com.au to provide a username and email address. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

There are many aspects of the site that can be viewed without providing personal information, however, for access to future Astra Support Services customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Use of your personal information

Email marketing (if applicable): With your permission, we may send you emails about our store, new services and other updates.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries, processing transactions, customer freight shipping, and marketing. Those companies will be permitted to obtain only the personal information they need to deliver the service. Astra Support Services takes reasonable steps to ensure but can’t guarantee that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Astra Support Services reserves the right to charge a fee for searching for and providing access to, your information on a per request basis. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at admin@astrasupportservices.com.au

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Australian Cricket Store and does not cover the use of cookies by any advertisers.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Google Ads for re-marketing

https://www.AstraSupportServices.com.au may use the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Cookies

To enrich and perfect your online experience, Astra Support Services uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Australian Cricket Store uses cookies to help Astra Support Services identify and track visitors, their usage of https://www.AstraSupportServices.com.au, and their website access preferences. Astra Support Services visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Astra Support Services’ websites, with the drawback that certain features of Astra Support Services’ websites may not function properly without the aid of cookies. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies. License unless otherwise stated, Astra Support Services and/or its licensors own the intellectual property rights for all material on Astra Support Services. All intellectual property rights are reserved.